#Microsoft, thanks for being vigilant, but please don’t…

… have me running around like my head’s chopped off because I need to upgrade my Windows Azure OS to one of two specific versions, only to find out neither one is available to me. THEN, don’t make me use one of my 5 allotted support credits to ask you what you really mean because the option you told me I had to pick isn’t on the list. THEN, don’t have me use the only free, real-time support option only to find out the first-tier online chatters are not technically competent.

M’kay? That really sucks.

For those of you who don’t believe me, here’s what they said:

We are sending you explicit notification on this update to our platform because it addresses a publicly known vulnerability that presents risk to customers who have not updated their hosted services. Updates will be automatic for most customers, but certain customers will need to take prompt action. Please read further to determine if any action is required on your part. 

The Guest OS version which includes the security update is:

    • Windows Guest OS Family 1 -> WA-GUEST-OS-1.8_201109-03
    • Windows Guest OS Family 2 -> WA-GUEST-OS-2.8_201109-03

…and here’s what shows up as available for me:

The list of available OS options

I really want to be just as patched as the next guy, but i’m *not* going to “pay” you for the privilege of helping you figure out what you really meant in the first place.

So now I’m stuck hoping that my hosting instance was already set to “Automatic” and that I got the update when they rolled things out. =/

var rantComplete = true;

#Microsoft, thanks for being vigilant, but please don’t…

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